Customer Success and Implementation Lead
Make the promise of one connected platform real after the sale.
Remote — subject to role eligibility · Customer Delivery
What you would own
Own onboarding, adoption, stakeholder plans, renewal readiness and expansion signals. Coordinate configuration, training and migration specialists.
What you bring
Show measurable activation, retention or implementation outcomes and how you handled a struggling customer.
Your first outcome
Guide a customer to a verified first outcome and remove a repeatable onboarding obstacle.
How success is measured
Time to value, active adoption, retention, expansion and onboarding completion.
