Move your Jira Service Management desk into Automo Support
Support admins can now connect Jira, pick a service desk and import its requests as tickets, with comments, attachments, the customer who raised each request…
Verbesserung · Plattform ·
Support admins can now connect Jira, pick a service desk and import its requests as tickets, with comments, attachments, the customer who raised each request and the original dates. Running the import again only adds new requests, and anything that did not come across is listed so nothing is lost silently. A new page at /migrate/jira-service-management walks teams through the move and sends them to sign up and straight to the import.
Oktober 2026 · Releases & Verbesserungen
Recent projects at a glance in the editor · Adding a staff member now tells you what is missing
Plattform
- Email campaigns: do more with several at once
- The Budget vs Actual (Monthly) chart in Budgeting & Forecasting now explains
- Document previews outside the editor now show the document's theme
- Mo now opens in Chat
- Template admins can now control what members can do with a branded template
- Equity: the Transaction Log now shows the true date for every transaction
