Automo vs. Zendesk — Helpdesk Software-vergelijking 2026
Vergelijk Automo met Zendesk voor Helpdesk Software. Bekijk functies, prijzen en waarom bedrijven overstappen naar het verenigde AI-platform van Automo.
Automo vs Zendesk — Helpdesk Software
| Automo | Zendesk | |
|---|---|---|
| Pricing | $99/month flat for up to 20 members ($999 for up to 100) — every app included | $49+/mo |
| Scope | 40+ apps in one platform — CRM, ERP, Helpdesk, Marketing, POS, Design, HR & Finance | Helpdesk, Knowledge Base |
| AI | Native AI across every module | Add-on or limited |
| Data model | One unified database across every app | Separate products / integrations to sync |
Where Zendesk falls short
- Expensive at scale with per-agent pricing
- Complex pricing tiers — 5 different plans
- Completely disconnected from CRM
- Support Suite vs Sell are separate products
What Zendesk does well
- Established support ecosystem
- Large marketplace
- Strong reporting
