Knowledge Base pages created with the "Keep in sync" option now enter the AI
instead of silently behaving like "Only when pushed" and needing a manual "Add to AI Knowledge Base" click.
Verbetering · Platform ·
instead of silently behaving like "Only when pushed" and needing a manual "Add to AI Knowledge Base" click. The "Create page" button on the Knowledge Base landing page now opens the same options dialog as "New document", so every new page gets the same visible sharing and sync choice.
september 2026 · Releases en verbeteringen
AI Chat Bots: when a bot can't answer because your workspace is out of AI · On a ticket's Emails tab the reply composer now starts as a single-line Reply
Platform
- Journey templates in HR > Training can now be limited to every workspace
- Calendar events are now much easier to read
- Extract image now works in the presentation editor
- You can now connect HubSpot right from the HubSpot migration report
- Easier to tap on phones
- On phones, panning a whiteboard now keeps up with your finger instead of
