Re-analysing a customer now saves the new result
When you re-analyse a customer in Customer Intelligence, the new churn risk, confidence, signals and explanation are now saved and shown right away, with a…
Oplossing · Groei ·
When you re-analyse a customer in Customer Intelligence, the new churn risk, confidence, signals and explanation are now saved and shown right away, with a short confirmation of how the risk changed. Before, a fresh analysis could be shown as successful but never saved, so the card kept the old result.
oktober 2026 · Releases en verbeteringen
Team Activity email counts now reflect real customer conversations · Integration activity now shows in the Audit Trail