Zoho Desk imports now bring the whole conversation
When you connect Zoho Desk and import, each ticket now comes with its full history: customer messages, agent replies and internal comments, in order, with who…
Verbetering · Groei ·
When you connect Zoho Desk and import, each ticket now comes with its full history: customer messages, agent replies and internal comments, in order, with who wrote them and when. Private notes stay visible to your team only, and nothing in the imported history emails your customers, sends auto-replies, raises SLA alerts or gets answered by Mo.
oktober 2026 · Releases en verbeteringen
Starting with a sign-up form now sets you up properly · Each company in a workspace can now keep its own books
