Move your Jira Service Management desk into Automo Support
Support admins can now connect Jira, pick a service desk and import its requests as tickets, with comments, attachments, the customer who raised each request…
Miglioramento · Piattaforma ·
Support admins can now connect Jira, pick a service desk and import its requests as tickets, with comments, attachments, the customer who raised each request and the original dates. Running the import again only adds new requests, and anything that did not come across is listed so nothing is lost silently. A new page at /migrate/jira-service-management walks teams through the move and sends them to sign up and straight to the import.
ottobre 2026 · Rilasci e miglioramenti
Recent projects at a glance in the editor · Adding a staff member now tells you what is missing
Piattaforma
- Journey templates in HR > Training can now be limited to every workspace
- Calendar events are now much easier to read
- Extract image now works in the presentation editor
- You can now connect HubSpot right from the HubSpot migration report
- Easier to tap on phones
- On phones, panning a whiteboard now keeps up with your finger instead of
