Review Mo's suggested replies before anything reaches a customer
When Mo is in trial mode it now writes a suggested reply on every new ticket and emails nobody.
Miglioramento · Crescita ·
When Mo is in trial mode it now writes a suggested reply on every new ticket and emails nobody. Open the ticket and press "Review and send this reply" to load it into the reply box, edit it if you need to, and send. A banner on the support board shows which automatic replies are switched on, lets you read everything written recently, and links straight to the settings, so you can switch Mo to sending on its own once you trust it.
ottobre 2026 · Rilasci e miglioramenti
Video editor works better with keyboards and assistive tools · Offline edits in documents are safer
Crescita
- Customer health labels now match everywhere
- Account health now reads the whole relationship
- Customer health now has its own place in the Customers sidebar
- Proposals now show when your client has opened them
- Review on data problems now opens the data quality list
- Campaign merge tags now show up one way, with a warning when a tag won't fill
