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Campaign stats no longer hide bounces on a send the mail service refused

When every message in a campaign is rejected before it is counted as sent, the campaigns table and the stats window used to show "Sent -", "Delivered 0" and a…

Fix · Growth ·

When every message in a campaign is rejected before it is counted as sent, the campaigns table and the stats window used to show "Sent -", "Delivered 0" and a bounce rate of "Not reported" or 0.00%, which read as if nothing had been recorded at all. They now show the real figures: sent 0, the number of bounces, and a bounce rate measured against what was actually attempted. The Bounces tile in the stats window also shows the count alongside the rate, and industry benchmark comparisons ("45% above avg") are no longer shown for test-sized sends of five recipients or fewer.

September 2026 · Releases & improvements

HEIC photos from iPhones now show a real preview in Files · Brand Kit fixes for the editors: the Logos panel now appears in the email

Growth

Explore every capability · Pricing