Long email tickets can now be edited
Tickets created from long customer emails no longer get stuck behind the description character limit, so you can change their status, priority, assignee or…
Fix · Growth ·
Tickets created from long customer emails no longer get stuck behind the description character limit, so you can change their status, priority, assignee or company without trimming the customer's message first.
October 2026 · Releases & improvements
Cleaner multi-currency totals on Bills · Clearer empty state on My Objectives
