Sending a ticket to Automo Build is clearer, safer, and faster
Fix in Automo Build now asks before it starts, so a stray click in the ticket menu can no longer send a ticket.
Enhancement · Growth ·
Fix in Automo Build now asks before it starts, so a stray click in the ticket menu can no longer send a ticket. Once sent, the confirmation toast and the ticket's history both link straight to the Automo Build run, and the send no longer waits more than five seconds on a background check. Opening a ticket from a link now shows the ticket straight away instead of loading the whole board first. The customer card shows the name given on the ticket, the ticket menu no longer drops off-screen on narrow windows, and Mo no longer drafts suggested replies on feedback tickets or tickets your own team filed for itself.
October 2026 · Releases & improvements
Refreshing while talking to Mo now keeps you in the conversation · Clearer progress while Mo works on an approved task
