Support tickets are easier to work on a phone
Tickets now appear straight away instead of below a wall of controls, and each ticket shows a real tick box you can hit with a thumb rather than a status icon…
Enhancement · Growth ·
Tickets now appear straight away instead of below a wall of controls, and each ticket shows a real tick box you can hit with a thumb rather than a status icon that only turned into a checkbox on mouse hover.
September 2026 · Releases & improvements
Picking a role when adding a teammate is now self-explanatory · Screen readers now announce the task form correctly
Growth
- Live signups now shows the language, app flavour and country of new signups
- VIP gets the calm treatment
- Automations now run for contacts added while offline
- A calmer Support board
- Adding a company while offline now works the way it does for contacts
- Closing the email builder now puts the browser tab back to the page you were
