Support tickets can now be routed round-robin across a team
Routing rules can rotate new support tickets evenly across a chosen team instead of always going to one person.
New feature · Growth ·
Routing rules can rotate new support tickets evenly across a chosen team instead of always going to one person. Lead scoring labels (Hot/Warm/Cold) now always match the number shown, lead counts exclude deleted contacts, and an Unassigned Leads count is now shown.
September 2026 · Releases & improvements
Editor tool icons stay fully visible on shorter screens · Fix placeholder contact details appearing on published websites
