Live Chat Is Expected, Not Optional
79% of customers prefer live chat over email or phone (Zendesk). But standalone chat tools create another data silo.
The 8 Best Live Chat Tools
1. Automo.ai — Best Chat Built Into Everything
Automo's helpdesk includes live chat that shares data with CRM:
- Agent sees customer's full history before replying
- AI chatbot handles 40% of questions automatically
- Chat escalates to ticket seamlessly
- $19/user/month — no per-chat fees
