AI chat bots now fit any kind of business, not just software companies
The details you tick or add on a bot's Leads tab, including phone and your own fields such as budget, suburb or party size, are now what the bot actually asks…
Enhancement · AI ·
The details you tick or add on a bot's Leads tab, including phone and your own fields such as budget, suburb or party size, are now what the bot actually asks visitors for. "All workspace knowledge" now also uses the websites and folders you add to a bot, so adding your site no longer drops the rest of your Knowledge Base. New bots collect phone numbers, send handoff alerts to their creator, and can be set up as booking or restaurant reservation bots.
September 2026 · Releases & improvements
The website builder now knows your industry from the start · Support tickets open faster from the board
AI
- AI Team members now know who is calling
- Ask your AI Team members to do things on a call
- Give each sales member a goal, and see the sign-ups they bring in
- See your AI team member's booking link at a glance
- AI Team member cards now explain where their knowledge comes from
- AI Team LinkedIn notes now follow the same structure as emails
