AI
Hand Mo a job right from Home · Documents in the Knowledge base are easier to read and edit on smaller windows · Keep your bot's website knowledge fresh
- Hand Mo a job right from Home
Oct 9, 2026 · New feature · AI
In the simpler layout, what you type on Home now runs right there: watch Mo's steps as it works, approve anything that sends, signs or spends in place, and… - Documents in the Knowledge base are easier to read and edit on smaller windows
Oct 9, 2026 · Fix · AI
On a short or narrow desktop window an open document now gets real room: the page scrolls instead of squeezing it to a line or two, the editor toolbar wraps… - Keep your bot's website knowledge fresh
Oct 9, 2026 · Enhancement · AI
Website sources on an AI chat bot now show when they were last crawled and have a "Re-crawl now" button. - Assistants can now finish knowledge base and bot setup for you
Oct 9, 2026 · Enhancement · AI
Through the Automo connector in Claude, ChatGPT or Mo they can list and create knowledge base folders, save or move a page straight into a folder, mark it… - Ask AI and the Knowledge base, calmer and easier to work in
Oct 8, 2026 · Enhancement · AI
On desktop, Ask AI is now one tidy card: your chats on the left with New chat at the top, each answer with the documents it came from, and a question box with… - Chat bots, calmer and easier to work with
Oct 8, 2026 · Enhancement · AI
Every bot now has its own page and web address, so refreshing or going back keeps you on it, and its settings sit in one list instead of rows of tabs. - Hello on the first try
Oct 7, 2026 · Enhancement · AI
ChatGPT, Claude and other AI assistants using the latest connection standard now link up with Automo instantly, without the polite back-and-forth. - Mo now texts from its own iMessage numbers
Oct 5, 2026 · New feature · AI
Linking iMessage to Mo now connects you to one of Mo's own numbers, so you get the full iMessage experience: Mo reads your message, types, reacts with a… - Callers can now leave a message when nobody picks up a hand-off
Oct 5, 2026 · Enhancement · AI
If the AI phone assistant passes a caller to a team member who doesn't answer, the caller is invited to leave a message instead of being hung up on. - Mo can now read your documents
Oct 5, 2026 · Enhancement · AI
Ask Mo to review a customer contract and it finds the contract on the customer's record and reads the document itself, PDF or Word. - Voice agents now sound better and respond faster
Oct 4, 2026 · Enhancement · AI
Every agent moves to the latest ElevenLabs voice and turn-taking models, with guardrails switched on, and stays current whenever it is saved. - Hear your bot and call it for real
Oct 4, 2026 · Fix · AI
The Listen button on a bot's replies now plays the bot's voice instead of failing with an error, and if voice ever can't play you see the actual reason. - Talk to Mo from your phone on WhatsApp or iMessage
Oct 3, 2026 · New feature · AI
Link your own number to Mo from Settings › Mo by sending a one-time code, then ask Mo anything about your work from your phone. - Automo's actions in ChatGPT and Claude now say more accurately what they do
Oct 3, 2026 · Enhancement · AI
for example that posting a chat message or sharing a folder reaches other people — so the assistant can ask before acting where it should, and new Automo… - Members now see an accurate AI Hub tour
Oct 2, 2026 · Enhancement · AI
For anyone who is not a workspace admin, the "What can I turn on?" button is now labeled "What's switched on?". - AI Hub answers now match what you can actually do
Oct 2, 2026 · Fix · AI
Asking the AI Hub how to invite teammates now takes your workspace role into account. Members are directed to ask an admin rather than being sent to a… - Icon buttons are now named for screen readers
Oct 2, 2026 · Fix · AI
The approve, reject and select controls on each AI Hub suggestion, the refresh button, the Ask send button and the menu on each My Time entry now have names… - AI credit numbers now add up on the Credits tab
Oct 1, 2026 · Fix · AI
The balance card now shows how many credits have been used this cycle, the 7-day average shows a decimal so it matches today's usage, and the runway no longer… - Mo stops cleanly when your workspace runs out of AI credits
Oct 1, 2026 · Fix · AI
When a workspace has no AI credits left, Mo now tells you to top up before it starts work, and does the same if credits run out partway through a task. - Add an email to a customer's existing ticket
Sep 30, 2026 · Enhancement · AI
From an email's actions menu you can now attach the message to one of the sender's open tickets instead of only creating a new one. - Testing a new AI phone number now works
Sep 27, 2026 · Fix · AI
"Call me" and "Text me" on numbers bought in the AI hub no longer fail with a technical error. - AI chat bots now fit any kind of business, not just software companies
Sep 27, 2026 · Enhancement · AI
The details you tick or add on a bot's Leads tab, including phone and your own fields such as budget, suburb or party size, are now what the bot actually asks… - Mo now knows your business: your workspace, brand kit and knowledge base
Sep 26, 2026 · New feature · AI
Ask Mo about your pricing or services and it answers from your own knowledge base, with links to the pages it used, and says so instead of guessing when… - Editing a meeting recording in the video editor works again
Sep 26, 2026 · Fix · AI
Choosing "Edit video" on a meeting recording now opens it with a working preview and timeline instead of a black screen. - The email reading pane now keeps a readable minimum width in narrow browser
Sep 26, 2026 · Fix · AI
event and task suggestion cards wrap their text normally instead of squeezing into one-character columns, and action buttons are no longer cut off at the card… - The Mo button on Ask AI now opens Mo
Sep 25, 2026 · Fix · AI
Clicking the Mo pill on the Ask AI page previously did nothing visible. It now opens the Mo panel, the same as the Mo buttons on the other AI pages.
