AI-drafted email replies can no longer tell a customer that a document is
A draft making that claim is stopped at send with a clear message, and replies about tax, legal or finance matters are now always drafted for approval instead…
Enhancement · Platform ·
A draft making that claim is stopped at send with a clear message, and replies about tax, legal or finance matters are now always drafted for approval instead of auto-sent. Out-of-office replies are now recorded in your Sent folder and "sent on my behalf" view, labelled as automatic, so you can see what was sent in your name and by which rule.
September 2026 · Releases & improvements
Mail settings now tell one story: hosted address counts match across the · On phones, the Customers contacts list now shows each person as a clear card
Platform
- Replying on your phone now covers every option
- Signature fields are slimmer and easier to place
- Adding a staff member while offline now works like Contacts and Tasks
- Home, My Day and your HR home now agree on the time of day
- Setting up Mo on WhatsApp now tells you the truth when the number is still a
- Template authors can now decide who gets the Mockups panel
