AI-drafted support replies now match the "Send in " setting
With translation on, the draft is written in your language so you can review and edit it before it is translated when you send; with it off, the draft comes…
Enhancement · Platform ·
With translation on, the draft is written in your language so you can review and edit it before it is translated when you send; with it off, the draft comes out fully in the customer's language, greeting and sign-off included. Drafts no longer mix two languages in one message.
September 2026 · Releases & improvements
Updating a QR code no longer resets its look: colours, corner shapes · Creating a website now keeps its step bar readable on smaller desktop windows
Platform
- The Simple top bar stands up straight
- Deal pipelines that fit your industry
- Screen readers now announce what each whiteboard control is
- Deal timelines now show only documents that belong to the deal
- Asana imports now look like the original project
- Support Tickets now recovers on its own when the platform briefly refuses a
