AI phone calls credit the right agent and end on their own
Calls your AI voice agent answers now show as handled by the AI in Call history and count toward AI Handled on the Phone tab.
Fix · Platform ·
Calls your AI voice agent answers now show as handled by the AI in Call history and count toward AI Handled on the Phone tab. Before, they could show the person the number was assigned to, even someone who had left. The AI now hangs up after it says goodbye, or after 20 seconds of silence on the line, instead of asking "are you still there?" over and over. Once a caller hangs up, the call finishes straight away and still gets its summary, follow-up task and CRM entry.
October 2026 · Releases & improvements
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