Customer records now remember whether they are a person or a business
The Contacts page only asks you to link companies for business customers, a person's record leads with their own contact and address details instead of…
Enhancement · Platform ·
The Contacts page only asks you to link companies for business customers, a person's record leads with their own contact and address details instead of employer fields, and a Person / Business chip on the contact header switches it in one click. Deals saved as "No company (selling to an individual)" mark their contact as a person automatically, so person-based businesses (plumbers, salons, clinics) stop being nagged to add companies.
October 2026 · Releases & improvements
Ask your AI Team members to do things on a call · HubSpot import now explains itself in your language
Platform
- The Simple top bar stands up straight
- Deal pipelines that fit your industry
- Screen readers now announce what each whiteboard control is
- Deal timelines now show only documents that belong to the deal
- Asana imports now look like the original project
- Support Tickets now recovers on its own when the platform briefly refuses a
