Customers moving from the legacy platform are protected from double billing
Customers moving over from the legacy platform are no longer at risk of being billed by both platforms at the same time.
Fix · Platform ·
Customers moving over from the legacy platform are no longer at risk of being billed by both platforms at the same time. The transfer now refuses to report a legacy subscription as cancelled unless it has checked every billing system that subscription might be running on — including one whose payment is currently failing, which would start charging again if the card recovered. When it cannot check, the transfer pauses and is flagged for a person to look at instead of quietly continuing. Plan carry-over also now finds subscriptions held on any of our billing accounts rather than only one, so people who paid through the consumer web checkout keep the plan they were paying for.
August 2026 · Releases & improvements
Claude can now build a website or email for you, not just set up an empty one · The Download window in the design editor is simpler and does the right thing
Platform
- The Simple top bar stands up straight
- Deal pipelines that fit your industry
- Screen readers now announce what each whiteboard control is
- Deal timelines now show only documents that belong to the deal
- Asana imports now look like the original project
- Support Tickets now recovers on its own when the platform briefly refuses a
