Feedback forms now include a priority picker, so a report can be filed High
Reports filed from the super-admin console also ask which console section they are about and are tagged with that section, so triage can route them; those…
Enhancement · Platform ·
Reports filed from the super-admin console also ask which console section they are about and are tagged with that section, so triage can route them; those tickets no longer carry the operator's own tenant-id tag.
September 2026 · Releases & improvements
Right-click or middle-click entries in the top navigation "More" menu and the · All your channels and direct messages are ready when you return to chat
Platform
- Mo on your phone is more reliable to set up
- Mo can now update company records in your CRM, including writing notes on a
- Folders in Files can now have a description
- Built-in icons now load even when the icon library's servers are blocked on
- Mo's chat feels steadier
- Several labels that showed the wrong meaning in their language now read
