Incident details now update straight away
Opening a safety incident and starting an investigation, resolving it or editing its details now updates the page immediately, the status, the available…
Fix · Operations ·
Opening a safety incident and starting an investigation, resolving it or editing its details now updates the page immediately, the status, the available actions and any new notes appear without leaving and reopening the incident. Action buttons also stay disabled while a change is saving, so the same update cannot be sent twice.
September 2026 · Releases & improvements
Automatic ticket acknowledgements now reach the customer again · Auto-reload failures now show the real reason a charge was refused
