Shift+click now selects a range of tickets on the support board
Holding Shift while clicking a ticket now selects every ticket between it and the one you last clicked in that column, so you can bulk update a run of tickets…
Enhancement · Growth ·
Holding Shift while clicking a ticket now selects every ticket between it and the one you last clicked in that column, so you can bulk update a run of tickets in one go.
October 2026 · Releases & improvements
Smarter greetings in AI reply drafts · iPhone photos now show in chat
