Support inboxes now stay clean on their own
DMARC and TLS delivery reports go to a System reports folder instead of opening tickets, machine-generated and list-selling mail is quarantined as spam, and…
Enhancement · Platform ·
DMARC and TLS delivery reports go to a System reports folder instead of opening tickets, machine-generated and list-selling mail is quarantined as spam, and our own deliverability test mail lands in the Internal tab — and the junk that was already sitting in Open (the 7 DMARC reports, the harness sends) is swept out by a one-off migration, so the queue is clean right after promote. Agents can mark a whole multi-selection as spam and block the senders found on every selected ticket in one click, the Spam card shows how many messages were auto-filtered today, and the confirmation dialog states plainly what the block covers. Tenant help desks are untouched: their own staff keep opening normal, acknowledged customer tickets.
September 2026 · Releases & improvements
Generated captions are now easy to see on the preview · PDF tool pages now describe exactly what each tool does