Team members now get an in-app notification when a customer replies to their
Whoever sent the message, the contact's owner and the number's assignee see a "New text from" alert in the notification bell, with a link that opens the…
Enhancement · Platform ·
Whoever sent the message, the contact's owner and the number's assignee see a "New text from" alert in the notification bell, with a link that opens the contact's conversation in the CRM.
September 2026 · Releases & improvements
Automo Connect now shows which build you have · Find and replace now lives in Layers as well as Pages
Platform
- Replying on your phone now covers every option
- Signature fields are slimmer and easier to place
- Adding a staff member while offline now works like Contacts and Tasks
- Home, My Day and your HR home now agree on the time of day
- Setting up Mo on WhatsApp now tells you the truth when the number is still a
- Template authors can now decide who gets the Mockups panel
