Telephony reconciliation alerts now only flag calls we genuinely have no
Admins were receiving hourly "mismatch detected" emails listing calls that were in fact recorded with a final status, because the check compared a six-hour…
Fix · Platform ·
Admins were receiving hourly "mismatch detected" emails listing calls that were in fact recorded with a final status, because the check compared a six-hour window of our own records against a 25-hour window of the provider's calls. Ghosts are now decided by looking each call up by its id, a lookup failure skips the check instead of flagging everything, and each run fetches only recent calls instead of paging the whole call history.
September 2026 · Releases & improvements
Disconnecting a paired phone or tablet now really ends the session · Reconciliation emails no longer report false missed calls in Europe and
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