Voice-only AI Team members now keep their settings
"Add callers and chatters as leads" and "Hand over to a person" no longer switch themselves off after you save a team member who only answers the phone.
Fix · AI ·
"Add callers and chatters as leads" and "Hand over to a person" no longer switch themselves off after you save a team member who only answers the phone. You can now set the number that gets a text on urgent calls and the number callers are put through to, right from AI Team. You can also edit what their phone agent knows from their card. Saving in AI Team also no longer resets the role you picked on the voice agent.
October 2026 · Releases & improvements
Public careers pages load much faster · Internal AI Team members now answer in the app
AI
- AI Team members now know who is calling
- Ask your AI Team members to do things on a call
- Give each sales member a goal, and see the sign-ups they bring in
- See your AI team member's booking link at a glance
- AI Team member cards now explain where their knowledge comes from
- AI Team LinkedIn notes now follow the same structure as emails
