When the assistant groups a burst of tickets as one platform issue, you can
Each ticket shows the time it arrived so you can judge the grouping, and excluded tickets keep their own status instead of being closed with the rest.
Enhancement · Growth ·
Each ticket shows the time it arrived so you can judge the grouping, and excluded tickets keep their own status instead of being closed with the rest.
September 2026 · Releases & improvements
Websites now keep the fonts their template uses · Mentioning a teammate in a ticket's internal note now reaches them
