Attachments on support tickets are now much easier to inspect
the files listed under the customer's message open in an in-app preview when clicked — PDFs in an embedded viewer, and text or JSON logs with their contents…
Enhancement · Platform ·
the files listed under the customer's message open in an in-app preview when clicked — PDFs in an embedded viewer, and text or JSON logs with their contents shown (JSON pretty-printed) — instead of only offering a download. The sidebar attachments card got the same one-click preview, and files that can't be previewed download when clicked.
September 2026 · Releases & improvements
Team inboxes now follow area access · Select several objects on the design canvas and use Arrange (bring to front
