Imported PDFs keep their text where it belongs
Documents printed from a web browser now import with each line and word in its original position: indented lines keep their indent, short notes keep their…
Fix · Platform ·
Documents printed from a web browser now import with each line and word in its original position: indented lines keep their indent, short notes keep their spacing, and short words are no longer covered by the next word.
September 2026 · Releases & improvements
Helpdesk SLA settings now catch impossible policies before saving · Loyalty tiers now require a unique minimum points value, so two tiers can no
