Shared department intake addresses can now be opened in Mail
Automated intake addresses such as your Sales/CRM or accounts inbox were routed mail correctly but never appeared in the mailbox switcher, so there was no way…
Fix · Intelligence ·
Automated intake addresses such as your Sales/CRM or accounts inbox were routed mail correctly but never appeared in the mailbox switcher, so there was no way to confirm that a forwarded message actually arrived. They are now listed alongside your own and shared mailboxes, with the same access rules, and they still never change the unread count shown next to Mail.
September 2026 · Releases & improvements
Brand and files now have separate permission levels · Mobile preview now switches the canvas to a real phone-width frame
Intelligence
- Meeting voices come back on their own after an interruption
- Both devices are heard when you join a meeting twice
- Joining calls now feels like Google Meet and Teams
- Joined early, now joined on time
- Captions and live AI notes now reach participants from other regions
- Incoming emails now show everyone they were sent to, not just you